OMNICHANNEL YOUR WAY
EMAIL MARKETING
Email marketing is the backbone of your customer outreach efforts. Automate and build high-converting emails that leverage data from the entire customer lifecycle and personalize each message so it’s sent to the right person right when they need to see it the most.
SMS
SMS has a 209% higher response rate than phone, email, or Facebook, and an average conversion rate of 45%. Increase repeat purchases, build advocacy, and interact with your customers 1:1 using the channel they spend the most time on: their phones.
Used by over 2 billion people in over 180 countries across the world, WhatsApp helps businesses of all sizes add the human touch to engagement that customers have grown to expect.
LANDING PAGES
Connect the dots in your omnichannel strategy with on-brand, fully customizable landing pages. Make a great first impression and nurture loyal customers with the same page, relying on dynamic content that’s relevant to every user.
WEB PERSONALIZATION
Easily create personalized experiences for every customer that visits your site and nurture loyalty among top customers. Show them content meant just for them, and encourage more action whether that be buying products, referring friends, or leaving a review.
CHAT
Good customer support is crucial for improving referrals, word of mouth, and loyalty. Conversations connects you with customers across email, automations, the CRM, and more to offer customized support that could mean the difference between a one-time customer, or a loyal advocate.
SOCIAL
CXP’s native integration with Facebook Custom Audiences allows you to act on the robust customer data housed within the platform and further grow your audience. Proactively reach out with targeted social posts based on a contact’s industry, purchase history, or email engagements and find more leads just like them.