Customer service email templates that resonate

Nobody wants a customer service email that feels generic, or worse, robotic. Start your trial today for access to all our expertly-crafted templates that surprise and delight customers.


Customer service email templates to boost retention

Getting a new customer can cost up to five times as much as retaining one of your existing customers. But keeping customers happy is hard work! In today’s market, robotic replies that feel automated can leave a sour taste in the mouth of customers.

Keep earning your customers’ business with these customer service email templates.

Packed with surprise and delight, browse a selection of customer service email templates below. Each email template is fully responsive and able to be customized for your brand, company, and customer-centric campaigns.

Emails your customers will be glad they opened

With 250+ beautiful templates to choose from, you’ll delight your customers with meaningful engagement

Automations send the right email at the right time

With 600+ automation recipes, ensure that you’re sending the right email at the right time.

Your brand is unique, your emails should be too

Use our templates as a starting point and add your voice in our easy to use drag and drop builder.

Stand out in every inbox

Responsive email templates that are already coded and QA’d mean you don’t have to spend time worrying if that perfectly crafted email, quick update, or newsletter looks the way you wanted it to. We’ve done the heavy lifting so you don’t have to — ensuring all email templates are rendered for all devices and inboxes.

Convert more customers 

Try out CXP free today